Reporting a bug
Aaaaah, bugs. Yes, it is annoying. But how to fight against it ?
99% of the time, we are aware of the bugs. Kindly check your XDA thread/telegram group before reporting it to your maintainer.
PLEASE AVOID SPAMMING. It will only lead to your ban.
I’ve found a bug ! What should I do ?
Here is a list of things you can do before rushing to talk with your maintainer on Discord, XDA…
- Check the Q&A section of the website.
- Check your device’s group chat (XDA Thread, Discord server, telegram group or whatever)
- Check on internet if it’s not a common issue with known fixes.
- Try to fix the issue by yourself.
I’ve done what is said above, but no one reported it yet…
Okay, maybe your bug is unknown. You should report it to your maintainer obviously, but there is a way to do so !
Maintainers need real bugs report, not just complaints.
If you want to please your maintainer, here is how you should make a bug report.
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- You will need to write the description of the bug.
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- Please include the procedure of reproducing of it.
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- If possible, provide the error link.
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- If you don’t have an error link, provide an
adb logcatand upload it on our paste server .
- If you don’t have an error link, provide an
Tip: when an application crashes, you can get a log link ! Actually, the crash log will be sent to our server to make the bug report easier.
How can I take a logcat?
You can use ADB to record a logcat by using the command:
adb logcat -dAlternatively you can use syslog (outdated) or LogFox .
Example bug report format
Bug description: <write the description of the bug here>
How to reproduce: <write the method of reproducing the bug here>
Logcat: <upload your logcat to ourpaste server and paste the link here>
Screenshots: <you can attach screenshots to the bug report>
Why do I need to keep the bug reporting rules?
It is way easier for the developer and for other users as well, to see your bug report organized and not just a complaint. This way the developer will be able to implement a solution to the bug you found and other users won’t re-report the bug.
